How We Protect Your Account
How We Protect Your Funds
Infrastructure Security
Responsible Disclosure
Found a vulnerability? Please tell us privately before going public. We take all reports seriously and respond fast.
Email us
Send details to security@valta.co — include a description of the vulnerability, steps to reproduce, and your assessment of impact. PGP encryption available on request.
We acknowledge within 48 hours
You'll get a reply from a real person. We'll assign a severity rating and share our remediation timeline.
We patch and verify
We fix the issue, test it, and confirm with you before closing the report. Critical issues are patched within 72 hours of confirmation.
Public credit (optional)
With your permission, we'll credit you in our changelog when the fix ships. We don't believe in silent patches for security issues.
Please do not:
What We Will Never Do
Response Commitments
Critical
≤ 72 hours
Remote code execution, mass fund exposure, authentication bypass
High
≤ 7 days
Single-user fund exposure, privilege escalation, data leakage
Medium / Low
≤ 30 days
Information disclosure, UI issues, minor logic flaws
Report a Security Issue
Encrypted or plain email — we handle both. If you need a PGP key, email us first and we'll share one.
security@valta.coGeneral support: support@valta.co · Account issues: hello@valta.co